Privacy Policy

Introduction

Your privacy is very important to us at SMTAX.  As a result, we have developed this policy in order for us to effectively communicate how we deal with your information and in so doing you will be able to understand how we collect, communicate and use any personal information that you submit to us.  This Privacy Policy explains how SMTAX Digital Accounting ("SMTAX", "we", "us", "our") collects, stores, uses, shares, and processes the personal data of its customers ("you", "your"). This Privacy Policy applies to all customers, potential customers, and third parties that interact with SMTAX.

Collection of Data

We collect data from visitors to our website, customers, potential customers, and other third parties to improve our services and better understand our customers. Data may include personal data such as name, address, email address, phone number, and financial information. We also collect data related to your interactions with our website, products, and services.

Use of Data

We use the data we collect to provide our services, improve our products and services, and better understand our customers. We may use the data to personalise our services, such as providing tailored content, offers, and recommendations. We may also use the data to contact you with important updates or to provide customer support.

Sharing of Data

We may share your data with third-party service providers, such as payment processors and analytics providers, to provide and improve our services. We may also share your data with our affiliates and partners to provide better services and offers. Any third party with whom we share your data will be contractually obligated to maintain the security and confidentiality of your data.

Data Security

We maintain appropriate technical and organizational measures to protect the security of your data. We use industry-standard encryption techniques to protect your data from unauthorised access. We regularly review our security measures to ensure the safety of your data.

Data Retention

We retain your data for as long as necessary for the purposes for which it was collected. We may retain your data for a longer period of time if required by law or if necessary to resolve disputes.

Your Rights

You have the right to access and delete your data, request a copy of your data, and request that we restrict our processing of your data. You may also have the right to object to our processing of your data, if such processing is based on our legitimate interests.

Updates to this Policy

We may revise this Privacy Policy from time to time. We will notify you of any material changes to this Privacy Policy.

Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us at support@smtax.co.za

Version 3.1 - Updated May 2023